Requirements / Age Limit

Drivers must be over the age of 21 with clean driving records (no major moving violations, DUI convictions, or similar infractions). Unfortunately, we cannot rent any vehicles to drivers under the age of 21.

All renters must be physically present at the start of the rental. Unfortunately we do not allow 3rd parties to pick up vehicles and our employees must physically hand the keys over to the person who will be driving.

To rent the Polaris Slingshot, drivers must have the motorcycle endorsement on your drivers license.

All renters must carry some form of insurance to cover damages to the vehicle in the event of an accident. You’ve got several options:

The easiest option is for you to purchase our insurance at an additional daily charge.

For motorcycle rentals, we do offer insurance for an additional daily charge.

Vehicles are available to international visitors with a valid passport and driver’s license from their home country. We can arrange for insurance coverage for those international visitors renting for a minimum of two days. Please note that international renters who do not have their own insurance coverage will be subject to a higher security deposit ($5k – $15k, depending on vehicle).

We reserve the right to run an MVR (Motor Vehicle Record) report on all renters prior to the start of the rental in order to verify a valid Driver’s License.

Additional drivers may be listed on your Rental Agreement at no additional charge. Each additional driver must be present at the time of delivery, must submit a driver’s license in advance, and will be subject to the same age, licensing and driving-record restrictions as the primary renter.

You may choose to pick up / return your vehicle to our office or have it delivered directly to your home, office, hotel, airport, or other location. We provide storage of your vehicle at our locations at no charge. Door-to-door delivery is available for a small additional fee depending on the distance traveled.

Please note: All pick-up & delivery arrangements must be confirmed at least 24 hours in advance in order to guarantee on-time service. Any changes to pick-up or delivery times/locations with less than 24 hours notice may incur an additional transportation fee.

(we will do our absolute best to get you the vehicle when and where you want it, however additional charges be incurred if you change the scheduled time.

We will work with you on 2 day or 48 hour rentals as far as exact return time, but after we have determined your return appointment, you will be held accountable for that time. There will be a 1-hour grace period with your scheduled return time, after which you may be subject to additional daily rental fees.

All renters must leave a damage deposit in the form of a credit card authorization, cashier’s check, or cash. Any damage found on the vehicle upon return will be billed against this deposit. The amount of this deposit will vary depending on the vehicle being rented and your type of insurance, but typically varies between $500 – $1,000

This deposit is fully refundable following the completion of the rental. If you are using an American Express card for the deposit, it is run as an “authorization only” (no actual charge). If you are using a Visa, Mastercard or Discover card, this deposit is run as a charge which is then reversed following the completion of the rental.

When you make a reservation, we may authorize your credit card immediately for up to the full cost of the rental, though you will not be charged until you physically take possession of the vehicle.

Because we have a limited supply of vehicles to offer, we pack the schedule very tightly. We offer a 24-hour grace period after you make your reservation to make changes or cancel (unless the rental is within 7 days), after which there will be a cancellation fee of 50% of the total rental cost or $250 (whichever is greater).

If you cancel or reschedule less than 7 days before your rental (or are a no-show at the time of rental), you will be charged a cancellation fee of 100% of the total rental cost.

Please understand that there are NO exceptions to this cancellation policy.

Unfortunately we cannot control the weather. As per the cancellation policy above, we cannot offer refunds or rescheduling if the skies decide not to play nice.

However, if there is a weather condition on a particular day that might make driving dangerous (i.e. snow, ice, hurricane, tornado, alien attack, etc.) and you do not actually use your vehicle on that day, we may (at our discretion) offer you an extension on your rental or credit on a future rental.

For example, if you rent a car Fri – Sun, it snows on Sun, and the car remains parked in your garage, you may be able to extend your rental through Monday for no additional charge. If you’ve got a question about this policy, just give us a call and we’ll work with you.

VISA, Mastercard, American Express and Discover are the preferred method of payment for rental fees and damage deposits. In certain cases, cashier’s checks or cash may be accepted if pre-arranged. Personal & business checks are not accepted because of the absolutely massive and absurd amount of fraud that seems to come with them.

An E-Passor SunPass (in Florida) is included in each vehicle, so you can zip through tolls and focus on driving (and having fun!) without worrying about fumbling for change.

Vehicles are delivered to you with a full tank of gas and can be returned full, empty, or anywhere in between.

However, when you do gas up, all vehicles must be refueled with Premium grade (93+ octane) gasoline. There is a $350 fee for filling up with a lesser grade. And yes, we’ll know.

There is a $85 fee per rental (regardless of duration) to cover the costs of fuel, tolls, and the procurement of an MVR report (to verify your spotless, perfect driving record.)

We do not offer refunds for vehicle rentals or gift certificates. However, our goal is total satisfaction for our renters, so in certain situations we may offer credit for additional rental days (i.e. weather, see above). This is solely at our discretion.

In the event of an unforeseen mechanical failure during or prior to a rental, we will make every effort to repair or replace your vehicle with a similar or better model at no additional cost to you.

Discounts and special incentives cannot be combined or ‘stacked’ unless explicitly indicated.

Vehicles rented from our Florida office may not be driven outside the state of Florida without prior written approval.

Our Dream rental vehicles may not be used:

In the event of a violation of these Prohibited Uses, we reserve the right to end your rental and retrieve the vehicle.

The renter is responsible for all parking, traffic, speeding or other tickets or violations issued while the vehicle is being rented and must pay for any fees, penalties, towing charges, or impound costs.

All our rentals come with unlimited miles, just as long as you stay in the State of Florida.

All our vehicles are equipped with Tracking devices. If any of the tracking devices are tampered with, the vehicle will be recovered and you will forfeit any money paid including the entire deposit.